Chauffeur Driven Terms and Conditions
All hirings are calculated as starting and finishing from a central London point and are subject to the current rate of VAT.
To secure a booking for your Chauffeur Driven vehicle, a deposit is payable and this will form part of your payment on completion of the agreed hire period.
Bank and Public holiday hirings carry an excess charge, please ask what rate applies if you are considering hiring on any of these days.
Car parking, tolls and porterage are charged at cost. Any parking tickets gained by the request of a client asking the chauffeur to ‘wait here’ shall also be charged at cost.
When carrying luggage, all hard cases or boxes etc, must be placed in the boot. Only a reasonable amount of hand luggage may, with the chauffeurs approval, be carried inside the car.
The chauffeur will choose what is in his opinion the best route to a particular destination according to traffic conditions and will always drive at a reasonable speed accordingly.
If traffic conditions including road closures, accidents, unforeseen heavy traffic and acts of God prevents the driver from arriving on time, and this in tern leads to missed appointments/forwarding travel plans etc.
Location Chauffeurs Ltd can not be held responsible for any loss incurred, although every effort will be made to ensure the car arrives on time.
Location Chauffeurs Ltd do not accept any responsibility for personal goods left in the vehicle.
The company expressly prohibits any persons other than their own chauffeurs from driving their cars.
We recommend that you allow the chauffeur to open the car door, as any damage incurred to the door you open (onto a post/other vehicle/passing motorbike/pushbike etc) shall be paid for by the hirer.
Any job quoted for a set fee for a specific journey including hours and miles to be travelled is calculated on the information received at that time, and any excess hours or miles travelled over and above that quoted, will be charged at the standard rate.
Any damage to the vehicle inside or out caused by the client or the clients guests neglectful acts shall be paid for in full, together with loss of earnings if the vehicle has to be removed from the fleet for repair at the current daily hire rate for that vehicle.
Smoking is not permitted in any of our vehicles.
Gratuities are left to the clients discretion, but may be added to the bill if requested
If you need to cancel a booking, the following terms will apply:
- Cancelling more than 7 working days prior to commencement of proposed hire – No penalty.
- Cancelling within 7 working days of proposed hire but more than 3 working days remaining – a 50% charge will be payable.
- Cancelling with less than 3 days notice – a 100% charge will be payable.
- Any goods or services purchased or contracted in specially for your needs, will be charged in full.
- Requests made for specific drivers or vehicles will also incur an additional fee.
Chauffeur Hire Note:
Any work we undertake shall be subject to these conditions without exception, please ensure you have read and agree to them before placing an order with us.